Thank you for shopping with GerTools.

Processing Time

Orders are typically processed within 1–3 business days after payment is received.

Shipping Time

Standard Shipping:
7–15 business days

Shipping times may vary depending on destination, customs procedures, weather conditions, and carrier delays.

Shipping Cost

We offer free standard shipping on eligible orders.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email when available.

Incorrect Address

Customers are responsible for providing accurate shipping information. GerTools is not responsible for delays or lost packages resulting from incorrect addresses provided during checkout.

Delivery Delays

While we do our best to ensure timely delivery, unexpected delays may occasionally occur due to factors outside our control.

If you have questions regarding your shipment, please contact us at support@gertools.com.